Frequently Asked Questions
FAQ
Have questions? We’ve got answers! Learn more about what makes our childcare centres the perfect place for your little one to learn and grow.
- Is The Learning Nest enrolling in the National Child Care Program?
Our Learning Nest Academies are not part of the CWELCC program. Operating outside of CWELCC allows us the flexibility to provide an elevated experience.
- What are The Learning Nest’s hours of operation?
Our academies are open Monday through Friday, from 7:00am to 6:00pm. There are no additional charges for extended day care.
- When is The Learning Nest closed?
2025 Closure Dates:
- Wednesday, January 1st: New Year’s Day
- Monday, February 17th: Family Day
- Friday, April 18th: Good Friday
- Monday, May 19th: Victoria Day
- Tuesday, July 1st: Canada Day
- Monday, August 4th: Civic Holiday
- Monday, September 1st: Labour Day
- Monday, October 13th: Thanksgiving Day
- Friday, November 7th: Semi-Annual PD Day
- Wednesday, December 24th: Closing at noon for Christmas Eve
- Thursday, December 25th: Christmas Day
- Friday, December 26th: Boxing Day
- Wednesday, December 31st: Closing at noon for New Years Eve
- Thursday, January 1st: New Year’s Day
- What can I expect in terms of security?
Out academies prioritize safety and security, using a mobile app that grants building access only to authorized individuals . This is further monitored by our front desk team. Cameras are also mounted in each classroom so parents can rest easy knowing their children are happy and healthy all day long.
- What are the qualifications of your team?
All Learning Nest team members are qualified in early childhood education and continuously participate in professional development opportunities. The Learning Nest offers curriculum training every quarter and two full professional development days per year to bolster our team’s abilities when delivering the enriched Learning Nest curriculum.
- What are the ratios for each age group?
- Infant ratio: 1 educator to 3 children
- Toddler ratio: 1 educator to 5 children
- Preschool ratio: 1 educator to 8 children
- How is my child’s progress tracked?
When your child graduates their program or at set times of the year, individual family conferences will be held to discuss your child’s unique progress. Additionally, milestones are tracked within our parent communications app and parents will receive real time updates whenever their child meets a significant milestone!
- What should I expect for my child’s first week at The Learning Nest?
To ensure a smooth transition into the Learning Nest program, new children participate in 2 classroom visits prior to their first day to acclimate them to the Learning Nest environment and team. To ensure a smooth transition for parents, each new family has a sit-down meeting with the site director and age appropriate team mentor to welcome them to the centre and answer all questions.
- What is the Learning Nest withdrawal policy?
Families can withdraw at any time with 30 days written notice.
- When can I enrol my child?
The Learning Nest has rolling enrolment, meaning children can start in their program at any time throughout the year. Space provided.
- How can I keep in contact with my child’s educator?
The Learning Nest provides continuous updates and daily reports via the Kindertales app so you’ll never miss a moment of your child’s development. Instant messaging technology also allows you to send quick messages to the team to check in on your child’s day at anytime.
- What is The Learning Nest’s tuition?
Prices are varied based on location and program but are reflective of the high-quality education and world-class facilities that we offer to our Learning Nest families. The specific pricing can be provided by the Enrolment Coordinator of each location.